FAQs

Can I track my order?
Your tracking number will be sent to you via email, whether you choose standard economy shipping or DHL Express.
Do I need to buy spring bars separately?
All straps include a pair of spring bars.
Which strap material is best for me?
Each material has its own benefits:
  • Leather: Classic, versatile, and comfortable, but may require more care.
  • Silicone/Rubber: Water-resistant, comfortable, and good for sports.
  • Nylon/Fabric: Lightweight, breathable, and typically washable, ideal for casual wear.
  • Metal bracelets: Waterproof but heavier and prone to scratches. Gold variants are delicate and costly to replace.
What payment methods are offered?
We accept PayPal, Visa, MasterCard, and American Express. All payments are securely processed by PayPal — we do not store credit card info.
How long will it take for my order to be delivered?
Shipping times vary, but most international orders arrive within 1–2 days. Check estimated times for your country here.
Can I return a strap?
Yes. Please see our Shipping & Returns page for details on returns and refunds.