FAQs

Can I track my order?
Your tracking number will be sent to you via email, whether you choose standard economy shipping or DHL Express.
Do I need to buy spring bars separately?
All straps include a pair of spring bars.
Which strap material is best for me?
Each material has its own benefits:
  • Leather: Classic, versatile, and comfortable, but may require more care.
  • Silicone/Rubber: Water-resistant, comfortable, and good for sports.
  • Nylon/Fabric: Lightweight, breathable, and typically washable, ideal for casual wear. Less formal.
  • Metal bracelets: Often waterproof, though heavier and less comfortable than other materials. They may leave marks on surfaces they contact and are prone to scratches over time. Metal bracelets accumulate tiny particles between the links and connecting pins, which will gradually wear down the links. This is especially concerning with gold bracelets, as gold is a softer metal and expensive to replace.
  • What payment methods are offered?
    We offer payment through PayPal, as well as Visa, MasterCard, and American Express. We do not collect or store any credit card information, as PayPal securely manages all payment processing.
    How long will it take for my order to be delivered?
    Shipping times vary depending on the selected method, but most international orders are delivered within 1-2 days. You can check the delivery time for your country here.
    Can I return a strap?
    To return a strap, please refer to our Shipping & Returns page.

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